Privacy Policy
What Information We Collect
When you visit our website, submit an enquiry form, or book a Discovery Call, we may collect: your name, phone number, and email address; your age, occupation, and location; details about your health, fitness, and lifestyle goals that you choose to share with us; and payment details if you go on to purchase a coaching program (handled securely by our payment provider — we don't store your card details ourselves).
Overview
This Privacy Policy explains how Jungle HQ ("we", "us", "our") collects, uses, stores, and protects your personal information when you visit our website, submit an enquiry, or book a Discovery Call with us. This is a general policy written in plain language to keep you informed — it is not a substitute for professional legal advice, and we review and update it as our services grow.
How We Use Your Information
We use your information to respond to your enquiries, confirm and remind you about your Discovery Call (including via SMS and email), and deliver the coaching program you sign up for. With your consent, we may also send you occasional marketing updates, which you can opt out of at any time. We never sell your personal information to third parties. We do use trusted third-party platforms, such as our CRM/booking software and payment processor, to help run our business — these providers only access what they need to perform their service and are bound by their own privacy and security obligations. We take reasonable steps to keep your information secure, and you can ask us to access, correct, or delete your personal information at any time. If you have any questions about this policy or how we handle your data, contact us at jack@junglehq.com.au.